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30-09-2020 07:26 AM
Hi there I recently upgrade, I am still waiting on phone to arrive been over a week now, but I have very put onto my new monthly phone chardge, so iam paying for a phone I don't have yet
01-10-2020 05:06 PM
Hey @Disco83 As we'll need access to your account to provide you with the correct information bout this issue, pop us a private message through one of our Social Channels and I'm sure we'll be able explain the reason your plans switched over and also provide an update on the delay in delivery of your phone.