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30-03-2020 07:20 PM - edited 30-03-2020 07:25 PM
There was some issues not too long ago.
Maybe clearing cache and cookies may help.
The Vodafone Social Media Teams via Contact-us-for-account-specific-queries might be able to help along with customer services on 191 or Live Chat.
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Samsung Galaxy s²³ Ultra 512gb Phantom Black.