Welcome to Vodafone Community
I've had this issue for a while.
Every time I attempt to reset my password, and try to login with a temporary password I am re-directed to this Oracle Access Manager Page. This happens on my phone and PC- Is there a problem with my internet settings? I haven't tried live chat - too long and painful!
Any ideas would be much appreciated!
Solved! Go to best answer.
I've also tried Chrome - still being directed to the same page.
It is very odd, I wonder if it's specific to my username?
I will have to try live chat.
Somebody must know how to fix this issue.
I imagine this would be the remit of the higher level IT sorts. You're going to have to call up and get the front line staff to escalate your case for you. They should be able to ensure that the issue goes through to the right people and that it gets look into. Next time you call ask them to escalate it for you.
I will send you a PM and our team will get this looked into for you.
Can you please enable your private messages so I can send you a PM.
I have the exact same issue, it doesn't matter what laptop/ phone/ other device I try to access this account on - it still won't work. I have tried removing all caches/ cookies and reset my entire internet browsing system, still coming up with the same issue. Again I have bene told that this would be escalated... I have heard nothing.