Vodafone Login Page redirecting to Oracle Access Manager!

[Alex]

@dazza2017 We'd be happy to take a look for you 🙂

I've sent you a private message with details on how to get in touch.

[sarahandrews_1]

This is very frustrating, I have tried logging in but am getting exactly the same message. He can log into his Vodafone account but I cannot. We have tried clearing the cache etc and we have also tried logging in using Firefox, chrome, edge, internet explorer as well as on both our phones - they all show the same. I need a fix to this!

Thanks

[Alex]

@sarahandrews_1 We'd be happy to help out with this 🙂

Please contact our team directly using the link in the private message I've sent. 

[jazziet2]

I too have this issue, it is drving me up the wall! I have contacted live chat 3 times and still not resolved

[TJ]

Sorry to hear you're having the same trouble. So we can investigate further for you @jazziet2, I've sent you a private message with details on how to get in touch.

[yorkshiredarbs]

Me too. Ridiculous, cannot do anything and Vodafone take my money without me being able to get into my account and check it..Help..! Live Chat .. Waste of time..!

[Gemma]

@yorkshiredarbs - I understand that this must be frustrating and we want you to have access to your My Vodafone account. Please get in touch with my team, by following the steps in this private message. We'll then investigate this further. 

[yorkshiredarbs]

Hi, i've not heard from anybody yet?

[TJ]

@yorkshiredarbs When you completed the form in the private message we sent out, we'll have replied via email with a reference number - it'll look something like this [#1234567].

Please confirm this back to us and we'll happy to chase your query up for you. Make sure to check in your junk/ spam folders, in case it's ended up there accidentally. 

[yorkshiredarbs]

Hi TJ, thanks for this reply although nowhere can i see any previous reply i.e with a reference no?

[Natasha]

@yorkshiredarbs I've checked the email address registered to your Community profile for you and I've been unable to locate an email from you.

When submitting your details to us, please follow the below steps and you should then receive an automated email from us:

- Clear your cache and cookies on the device you're using.
- Try a different device or send your email using a different web browser.
- Try an alternative email address.
- Manually type your email address into the box when prompted, rather than copy and paste and also include the routing code.
- Ensure your message is under 2500 characters.

Once you receive your reference number, please let us know what this is and we can check on the progress of this for you.