Vodafone mobile web adult/ mature site redirected content block bar off

[rio_w]

I've spoken with Vodafone support twice regarding being redirected to  http://www.vodafone.co.uk/about-this-site/sitemap/index.htm whenever I try to access dating/mature sites from my phones cellular web contection. They have turned on and the turned off the content bar each time and asked me to do a soft reset, I still have the problem,  I am assuming there is a problem with your(Vodafones) DNS servers. On my iPhone's Safari browser I get the cannot "Verify Server Identity Certificate" pop up, even though I select trust I'm still redirected. Ive tried a different browser and also put my sim in an android phone, the issue still persists. I hope someone can please help me on the forum with the issue.

[BandOfBrothers]

Hi @rio_w

Unfortunately your not alone with this issue as others have also reported this issue too. 

Vodafone are aware of this Content Control hiccup. 

We have a Vodafone Team here who read all posts and engage where they can to help. Please let them catch up with your post. 

[AnnS]

Hi @rio_w

It might be worth checking your online account.  Under services and extras > bars and data alerts, you have the age restriction bar.  This should be marked as off.

[rio_w]

Hi @AnnS  

I have already check my online account including a support rep twice as I've mentioned in my first post.  That isn't the issue, but thanks anyway for your interest.

[ChazzD]

@rio_w

Our IT team are aware of this issue and are working on resolving it.

A fix has now been put in place and everything should be sorted for any customers affected as soon as possible.

Apologies for any inconvenience. 

[wjoyce]

Hi,

I'm also having this problem.  Could you please confirm if the fix has been applied?

[DaneB]

@wjoyce

As @ChazzD mwentioned yesterday, a fix has been put in place now.

Let us know if there's anything else we can do.

[wjoyce]

@Dane_B it isn't fixed.  I'm still diverted to the Vodafone site map.

[rio_w]

@Dane_B It's still redirecting me to site map. Is there a time frame as the when this will be resolved? 

[Sarah_T]

@rio_w

Whilst we're still awaiting a precise time frame for this to be fully resolved, we're working as quickly as we can to make this so.

We appreciate your patience.