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Website Order Missing

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1: Seeker

I placed an order online yesterday.

Reference number: WEB-0000000298643729

I did not receive any mail confirmation.

For some reason, the order is missing on the system, and I need to know what I can do about it.

 

Thank you for your help.

Kind regards,

Oscar Marin.

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1 REPLY
17: Community Champion

It maybe worth checking any spam email just incase communication has dropped into there. 

Things may have been slightly delayed due to the order being made on a Sunday too. 

Vodafone may also be still in the process of credit checking you if this is a new contract. 

Perhaps give Vodafone Customer service a call as they should be able to clarity the status. 

Vodafone/contact-us.

Current Phone > Samsung Note9 _512Gb > Model: SM-N960 Duos.

Samsung Gear s3 Frontier Watch.

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