Why Vodafone account active on my credit report

[asimraja1980]

Hi there,

I have checked my credit reports and find out that Vodafone account is still active there. I dont have vodafone account now and its been more than one year since the previous sim only contract with Vodafone was expired .. I do see monthly payment still showing on account ..dont know why ..very  bad and annoying from vodafone

Can someone help me how to sort out this? How to complain against vodafone 

[BandOfBrothers]

We have a Vodafone Social Media Team here that reads all posts and have a Credit File Specialist Team who they can ask to assist you @asimraja1980

Please await for them to catch up with your thread and they'll take you through security checks and help. 

[Alex]

We'll be able to have a look into your credit report @asimraja1980 👍 We'll also check your account to make sure everything is as it should be. Please get in touch using the information in my private message.