main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Pay monthly

Won't get my new upgraded phone (lost parcel at DPD) Vodafone won't help!!!!

Moderator

@Khylie It's disappointing to hear you've also had this problem with your phone and that DPD are currently investigating.
If you still haven't heard from them by the end of today, please follow the steps I've sent you in a private message with details on how to get in touch with us. We'll then be able to look into this further for you. 

View more options
3: Seeker

Hey, 

 

Did you get this sorted in the end? If so what was the outcome? Same thing has happened to me, they have lost my upgrade and google hub During delivery. Again need 5 day 'investigation' and with DPD. 

Clearly they have someone at DPD with sticky fingers. 

 

I was told by Voda i'd be compensated for this. Did you get any compensation?

 

Thanks

Wain

View more options