We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I recently joined Vodafone and ported in on 12th April. Most services transferred over that day but on the following day my wife tried to call me from her o2 line and was told the number she was calling was invalid. No issues if I was being called fr...
Hello, the customer service I have received is utterly appalling! I’ve had arguments with customer service over and over again. I ended my contract with vodaphone and paid the outstanding balance. My payment supposedly bounced when on the phone to a...
Hi, I’ve been waiting nearly four weeks now to take delivery of this phone. Anyone else experiencing similar delays? Customer service as always with Vodafone is shocking and of no use so thought I’d try here. Website has said for the past two weeks i...
My 2 year contract has ended so I went to a Vodafone store to look at upgrading to and iphone 13. Once I decided on the best option for me the advisor started to process the order. I was asked what my monthly salary/income was. I have ever been a...
So I took out an Apple Watch Plan two years ago. I have now paid off the Apple Watch over 24 months. but somehow im meant to request a cancellation otherwise Vodafone will keep taking £30 off me every month.I understand if this was a line contract bu...
30 years a loyal customer (remember the analogue phones!) Ended my personal contract for a business account (different provider). As instructed, I cancelled the direct debit and waited for the final settlement fee. Nothing came, no email, no phone ca...
I’m currently overseas and my account has been temporarily suspended - I suspect due to unusually high charges. how can I reactivate my account and accept the charges? I cannot sign on using the My Vodafone app due to having no service, nor can I reg...
Hi, I'm trying to work out if I have inclusive roaming on my Unlimited Max plan but keep finding conflicting info. I took the plan out in Oct 22 which is outside the dates mentioned on the website for inclusive roaming and the Tobi chat says I need t...
Since I received my new phone, a Xiaomi Note 9, I have been receiving the same message almost every day from Vodafone: "It's time to get connected. To enable data on this device, connect to a WiFi network and head to https://deviceguides.vodafone.co....
I made the mistake of deciding to leave Sky to go to Vodafone…i was lured by a cheap price for the volume of data i require…well the saying buy cheap, buy twice has never been more true! my switch date was 1st April and i received an email to say my ...
