Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 61119 Views
  • 156 replies
  • 12 thanks

Default & credit file

Hi was informed of an outstanding balance but wasn’t aware of any monies outstanding, I have now paid the amount and I want to know if there is anyway for getting this taken off my credit file as I can’t get credit for car finance 

Terrible network coverage

We have 3 phones on a small business contract. The network is virtually useless, constantly ending calls, cant hear each other etc. It seems to have gone far worse since vodaphone shut off the 3G network. We have complained regularly and vodaphone wa...

adam10 by 2: Seeker
  • 174 Views
  • 2 replies
  • 0 thanks

Trying to retrieve my phone number.

I ordered a phone from mobiles.co.uk that was on the Vodafone network and supplied my PAC code from SMARTY my previous carrier as i wanted my number ported to Vodafone. I then changed my mind and sent the phone back without inserting the vodafone sim...

Resolved! Roaming in Turkey

Going on holiday in Turkey for 10 days.I am pay monthly but my plan doesn't include the global roaming extra.Am I correct to assume that I could upgrade my plan a day before travelling, benefit from the global roaming, upon return cancel within 14 da...

Resolved! Contracts and credit

Hi there ive been with vodafone broadband since jan 11th, I have really bad credit and suprised i got it. I have gotten this bad credit for not paying on contract phone years ago (2017.) I was wondering if i applied to get a vodafone contract phone w...

Prime video with Vodafone Red Entertainment adverts

Hi all, I got a text saying that as I already had Prime on my account I won’t be affected by the change to adverts until my contract ends. This has not happened, adverts are showing up throughout the shows. Anyone else having this issue?thanks

RD2024 by 2: Seeker
  • 204 Views
  • 1 replies
  • 0 thanks

Vodafone may not be reliable anymore

They failed to delivery a simple iPhone and the delivery guy was just an idiot Do I have to keep calling your office for a single phone or you guys want me to be paying for a phone I never received ? 

Huncho by 2: Seeker
  • 278 Views
  • 5 replies
  • 0 thanks

I want my phone number back

Hi! How can I get my inactive phone number back! 3 weeks ago I transferred the number from EE to Vodafone through Mobile.co.uk but things were not clear and I decided to stop the contract but the problem is that my number which I used for 4 years is ...

Marcy by 2: Seeker
  • 229 Views
  • 2 replies
  • 0 thanks