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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 160 replies
  • 12 thanks

Appalling customer service about Roaming

So first things first.  I'm a business user (1-9 users) and I'm in Montenegro.I called before I left and was told £6 per day to use my UK tariff.   I land in Montenegro and sure enough, I got a text from Vodafone saying welcome, its £6 a day etc etc....

Suspend number while abroad

My pay monthly contract finishes in september,  i am moving to Australia for two years in august. What is the best way to keep my uk phone number and minimise my costs while im away? Can the number be suspended for two years ? Thanks

billmoz by 2: Seeker
  • 3 replies
  • 0 thanks

Call from very odd no.

Today I had a call from +888888888888.I was in the car and the screen showed it as Vodafone.When I answered it no one was there.I was exepecting a call from Vodafone but not from this no.Anyone Recognise the number?

Getafix by 16: Advanced member
  • 1 replies
  • 0 thanks

Does anyone have a direct dial for the Vodafone Fraud Team?

I have changed my phone (and number) to Vodafone recently and of course one of the first things I did was send a group text through my Mac to all my friends telling them my new number.  Unfortunately Vodafone pick this up as fraudulent activity and s...

Unlocking iPhone X under 3 months old

Is there any way to unlock a new iPhone X under 3 months old? A company I can pay or any way it can be done through Vodaphone as I’m told they will not do it until 3 bills are paid. Without going into my personal circumstances I have had life changin...

Renewed contract -need a mods help please

Hi ive spoken to one of the loveliest people within VF I have ever had the pleasure to talk to.the problem is that I struggle with comms as I have ASD and so even though I didn’t want to renew I couldn’t say no. i can’t call back and discuss this as ...

Jonps by 2: Seeker
  • 2 replies
  • 0 thanks

Data going quicker Vs competitor

Hi All, So I moved to Vodafone around 2 months ago and taking advantage of one of their 30gb 4G data sims.  I’ve been used to 10gb for yeeeeeeaaars from EE and never really gone over (came close).   But im noticing on Vodafone that my data goes reall...

Mull1t by 1: Seeker
  • 2 replies
  • 1 thanks

Default to credit rating - URGENT

I just checked my credit score and saw that Vodafone says I have a default account of 107, i do recollect that i have paid this amount sometimes in 2016.  Vodafone Account [Removed]     Please can someone kindly assist in looking at this.     Ade   [...

ade07 by 2: Seeker
  • 2 replies
  • 0 thanks

Why won't Vodafone blacklist my lost/stolen phone?

Hi everyone I unfortunately lost my phone last weekend. Called Vodafone with a few hours once it became clear it was not going to be returned and likely stolen, they have barred the sim but apparently will not blacklist the phone using the IMEI numbe...

Fitguru, is it a scam? 64055? What can I do?

I just got the following text: 'FreeMSG: Thank you for subscribing to fitguru for £3.00 per week from Fitguru until you text STOP to 64055. HELP? 3302231099' Is this a scam? I may have inadvertently opened an ad which I know can subsribe you to thing...