Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 62336 Views
  • 160 replies
  • 12 thanks

Upgrading

I recently had a problem with fraud on my account, I was trying to upgrade on an offer that I was emailed saying I could upgrade 6 months early without a fee. With the current issue with fraud they are saying it could take up to a week to sort my acc...

Can we combine accounts yet?

Hi, Pay Monthly subscriber that has established a PAYG account for a relative. Is it possible to show both accounts under a single log in (The mobile app allows other items other than just Pay Monthly, but a comment here in 2014 said it couldn't be d...

BruceLD by 1: Seeker
  • 2928 Views
  • 1 replies
  • 0 thanks

Vodafone website certificate revoked

When logged into the https://www.vodafone.co.uk/ as a consumer customer I keep getting a notification that vodafones website certificate has been revoked. The message is as per the attached.Says used by the server - studiouk.vavs.vodafone.comBrowser ...

beachsnap by 4: Newbie
  • 10939 Views
  • 52 replies
  • 0 thanks

Complaint

Hi People   It's been five months now I am using my postpaid connection i.e. [Removed] on roaming package of 28 days, last month also I called the customer service before the package expiration date and requested to renew the package once it's expire...

Resolved! Vodafone advantage scheme web site failing

I am trying to apply the advantage scheme to a recently upgraded 12 month plan. Unfortuntly the web page is not working. It correctly takes my details , such as name email etc, allows me to submit. Then a new page pops ups. Titled “sorry there was an...

I wish to finish my contract

Hi all, I wish to finish my contract, apart from telephoning CS who always talk me into another 2 years! Can I not just email my notice,

atro1 by 4: Newbie
  • 3641 Views
  • 5 replies
  • 0 thanks

Not receiving texts from friends with EE

I moved to Vodafone last month and can't receive texts from friends with EE. I spoke to customer services yesterday who told me I had 'bugs' on my account that they were removing and to restart my phone. I've done this but still no good - the number ...

Onecom......

Hi, my account is with Onecom which I understand works with Vodafone. I have recently recieved a text from Onecom saying my tarrif has expired and need to contact them, which I did.... The guy informed me I can get a new tariff and pay same ammount b...

strangers claim i called them, but i didnt..?

hi folks,i have received several phone calls from people  who told me they had a missed call from my mobile number.the people talking to me were accent wise all over the place, from asian to scottish and welsh.i live in west yorkshire..the last gentl...

Rokko by 2: Seeker
  • 4908 Views
  • 2 replies
  • 0 thanks