We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Hi guys,Just paid my final bill on my contract and it covers up to 11th October, however my contract ends on 22nd September. Obviously I’ll get some money back on a pro-rata basis, but my two questions are; 1) When will I get the refund and by what m...
I have Pay Monthly membership but there is no Balance shown on my Credit Report regarding my monthly bills. Does anybody know how can i solve this?
So, my SIM only contract comes to an end in November. I've the message telling me that you have great new deals for me! The only problem is, that to continue with something equivalent to my current plan, its going to cost me three times as much! J...
Now that Vodafone have launched the tablet plan via eSim through the OneNumber service, I can't find ANY information anywhere to say whether or not this now includes 5G service? The smart watch plan has always defaulted to 4G (even though some smart ...
I have a IPhone 13 pro max, and I’ve gone through all the trade in process on the app, it’s quoting a £156 priceI’m just curious, this is surely how much they’re saying is left after my £600 remaining contract is paid off right? This isn’t £156 in to...
Hi there, I am trying to change a payment detail (to different card) but when I change it on the website, it does not work with an error message, 'We're having trouble verifying your details. We may need additional information from you to take a paym...
I'm looking to upgrade one of the phones on my account to an iPhone14.If I go on as a new user, I can select the phone, then have a variety of airtime options to choose from. But, if I log in and try to upgrade, there is only one airtime option avai...
I have gone through the Password Reset process but the resulting email from Voda does not show a temp Password. Tried many times on laptop, tablet and phone. All I get is a red rectangle with a lady in the middle - no temp Password showing. Tried a c...
Hi all, To the best of my understanding, I'm aware that Vodafone give a 25gb fair use policy for your data when you use your phone abroad, so if I have unlimited data to use in the UK, then I can use a maximum 25gb of that when I'm in Portugal for ex...
I’ve ordered the 14 pro max and there was no stock, my tracking no longer says back order and no time scale it said 1-2 weeks before and the initial payment has just come out of my bank. I placed the order on the 23rd of last month, does this mean I’...
