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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 61128 Views
  • 156 replies
  • 12 thanks

Subscription cancel

Hi, I have just upgraded my plan, which includes entertainment again. However I have been told I need to cancel the old subscription before I activate the new one. Every page I have been sent to cancel with doesn’t work! Please can someone help me ca...

Jessrach by 2: Seeker
  • 36 Views
  • 1 replies
  • 0 thanks

Cancel a SIM only in my old house alarm system

Hoping somoene can help because Vodaphone cant/wont..I had to put a SIM in my home alarm due to the analogue/PTSN cut off. Its a monthly paid SIM (£7). I moved house and left the SIM to allow the new owners to be alarmed until they got settled. The S...

Price increase - pay monthly SIM only

I have recently 18/03/24, upgraded my existing SIM only contract via mobiles.co.uk. Mobiles.co.uk said no price rise in 2024 for me but Vodafone (I presume automated) emailed me saying my contract are due a price increase by April 2024. Does the 1st ...

5G Ultra

Has anyone managed to actually try it yet? I can't imagine there's many new and upgrading customers using an older Samsung phone but be interesting to see some comments and speeds from the user that has managed to get it!https://www.vodafone.co.uk/ne...

chistery by 16: Advanced member
  • 3386 Views
  • 24 replies
  • 1 thanks

Pixel Watch With New Number When Already Got Number

Why does Vodafone not allow you to purchase a pixel watch on contract but it will do if you take a another number out .when I have a pixal phone with a number so why do Vodafone insist on trying to let it customers getting a new number when we alread...

Credit Check Passed Or Not Passed

Hi Currently Have Fibre 2 With Bosster And Mobile Backup Phone Line Right Been with Vodafone For The Above 6 months now and around 3 months ago  ago I went to add a additional Plan to my account IE a contract Phone picked the phone had a upfront paym...

£10k a year holiday rewards - so unfair

Hi,I entered the £10k a year holiday rewards...I gone up to about 17/18 points rewards and all of all sudden I get a notification when I logged in that my "account settings has changed" and that the app "needs to update my details". It forced me to r...

"something's not right with personal details"

I've been recently been trying to order a S24 Ultra on Unlimited Data plan, however after i fill everything i need to fill in, tries to start a credit check but instantly heads back and says "somethings not right with your personal details".Any idea ...

Accessing my old number

I have a new Vodafone number for about a year now but I’m trying to log into a website and it asks for a 2fa code but it gets sent to my old phone number, I tried ringing the number but I think it’s a dead line, can I still access my old number tempo...