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change my bundle

stevie12345
2: Seeker
2: Seeker

Hi

      Want to change my bundle (more Data) but do i still get 15% discount cant speak to advisor on chat or phone (tried for 2 days)

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Vodafone customer service on 191 or Live chat can discuss a change as long as it does mean asking for a tariff cost per month drop.

 

A discount only has to be applied for if it's an upgrade or new contract @stevie12345 

 

Live Chat is 24/7 so an agent would become available asap when you leave the chat window open.

 

Customer service on 191 is best tried early in the morning and not on a weekend imo.

 

They'll officially advise you on your account status and discount.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.