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17-04-2019 07:46 PM
Hi
Want to change my bundle (more Data) but do i still get 15% discount cant speak to advisor on chat or phone (tried for 2 days)
18-04-2019 05:17 AM
Vodafone customer service on 191 or Live chat can discuss a change as long as it does mean asking for a tariff cost per month drop.
A discount only has to be applied for if it's an upgrade or new contract @stevie12345
Live Chat is 24/7 so an agent would become available asap when you leave the chat window open.
Customer service on 191 is best tried early in the morning and not on a weekend imo.
They'll officially advise you on your account status and discount.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.