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13-08-2019 10:20 PM
i recently ordered an additional line, which i was assured i was eligible for, and order went through absolutely fine; i paid the upfront fee and then about 36 hours later; i got an email saying i had failed the credit check!
i contacted vodafone to told me to ignore the email because there was nothing like they on my account and my order was still valid but now i am very unsure as to what’s going on? do vodafone send these emails out in error often?
14-08-2019 01:52 PM - edited 14-08-2019 01:53 PM
@DaneB wrote:Hey @Deetoxicity, this is a strange one! I've seldom come a cross this query in the 3 years I've been here at Vodafone. I'd like to check your account and provide you with the reassurance that everything has gone through in typical fashion. Please send me a message over to us on Twitter @VodafoneUK or Facebook Vodafone UK.
have popped a message through on facebook