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Pay monthly

m you say my monthly direct debit can not be processed as usual, nothing has been changed

1: Seeker

I am trying to establish why I received a text re my direct debit, nothing has been changed


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17: Community Champion

Hi @EEvans 


It sounds like Vodafone have been unable to collect your direct debit payment from the bank and it has failed leaving your bill unpaid.  Your online banking will let you know if the transaction as been processed.  I would also recommend your Vodafone online account, this will give billing information.


With it being a weekend, live chat would be the quickest way to speak to Vodafone.  Alternatively, you can always speak to the Social Media Team by following this link: Contact us 


If the bill has to be paid manually, this can be done through the automated payment service on 56677 from your Vodafone mobile or Call 0333 3040 191 from a landline or through your online account.



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