main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Pay monthly

"connection to this number is restricted on this phone. Please contact your customer care agent"

1: Seeker

I lost my phone on Monday. I have replaced both phone and sim. All seems ok with regards to internet etc but i get the above message when i try to phone a landline

View more options
17: Community Champion

Hi @dewijones 


It sounds like you still have a restriction on your account that needs to be removed.  Speak to Vodafone through Customer Service channels.  Alternatively, contact the Social Team here: Contact Us 

View more options