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sim disconnected

Cherie79
2: Seeker
2: Seeker

I have just received a text message saying in breech bla bla and now youve disconnected my simcard. Ive only had it 7 hours are you for real???? Yes i sent a bundle group message to different people giving them my new number , really cant see how that's an issue. Its ridiculous. If thats the case then ill get another contract somewere else as ive only just activated this one hours ago .

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BandOfBrothers
17: Community Champion
17: Community Champion

This is an automatic process if Vodafones systems pick up that the account has been used in breach of their fair usage terms policy. 

To be honest it's rare for a normal consumer to be affected.

Its intended to stop mis usage by a business etc that sends out mass text messages in bulk. 

If you contact Customer Service on 191 or Live Chat they'll remedy the situation for you. 

I wouldn't let this blip so early into your contract put you off. 

Of course however you do have the initial 30 days cooling off period if you so wish to cancel and leave without any early termination fee. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.