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Network queries

Get support from the community about the Vodafone network

704 Posts

GigaCube

Get all the Sure Signal support you need and share your setup hints and tips

64 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

4769 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

1204 Posts

Activity in Services

Subscription cancel

Hi, I have just upgraded my plan, which includes entertainment again. However I have been told I need to cancel the old subscription before I activate the new one. Every page I have been sent to cancel with doesn’t work! Please can someone help me ca...

Jessrach by 2: Seeker
  • 29 Views
  • 1 replies
  • 0 thanks

my website is blocked by securenet

Hi, team. my website https://www.seouldateabroad.online is blocked by Securenet for no reason. It's not even launched yet and still being work in progress. And it's simple dating website. Did it block it just by keyword auto matching or something?

Outside Edinburgh Airport

Hello everyone, I would like to know if others also have issues with Vodafone internet outside Edinburgh Airport?I'm an Uber/Bolt/ect. driver and as soon as I reach the first roundabout at the airport my phone lost internet connection and not able to...

Poor Signal

I have been with Vodafone for may years, basically because their network coverage was always good for me. Recently, I presume related to the 3G switch off my reception is very poor, calls breaking up and dropping etc. I spoke to a rep this morning wh...

Ant111 by 3: Seeker
  • 43 Views
  • 1 replies
  • 0 thanks

Cancel a SIM only in my old house alarm system

Hoping somoene can help because Vodaphone cant/wont..I had to put a SIM in my home alarm due to the analogue/PTSN cut off. Its a monthly paid SIM (£7). I moved house and left the SIM to allow the new owners to be alarmed until they got settled. The S...

Vodafone Giga Cube

Hi,I was wondering how difficult (or easy, for that matter) it is to get Vodafone’s GigaCube? Last week, I was recommended it as I have no internet connection at my new apartment? Alternatively, how easy is it to get internet installed?Thanks

gomaa by 1: Seeker
  • 51 Views
  • 1 replies
  • 0 thanks

Price increase - pay monthly SIM only

I have recently 18/03/24, upgraded my existing SIM only contract via mobiles.co.uk. Mobiles.co.uk said no price rise in 2024 for me but Vodafone (I presume automated) emailed me saying my contract are due a price increase by April 2024. Does the 1st ...

Poor signal since 3g switch off

Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...

Vodafone & Three

Hello I’m new here! So I hear Vodafone and network Three are now together. My question is are they using each others masts eg Vodafone customers can start using Three’s masts? Many thanks! 

Jamez_W by 2: Seeker
  • 51 Views
  • 0 replies
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No 3g covereage

Since the 3G cut off i have noticed my signal is much worse in multiple location, I use my phone for work to contact the hub, and customers and use the app as I travel. Now I am finding it hard to get a signal in most areas around and outside Birming...

Potta by 2: Seeker
  • 62 Views
  • 1 replies
  • 0 thanks