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22-07-2022 03:06 PM
I have bought a gigacube but unfortunately I only get 4G with it indoors. If I put it outside I get 5G no problem. Can vodafone supply an external antenna so I can get 5G with it?
According to the vodafone signal checker I should get 5G indoors.
Thanks.
24-07-2022 11:11 AM
We wouldn't supply or install an external antenna @vodauser999. We can take a look at why you're you're unable to receive a 5G service whilst in your property, but if there's no problem connecting whilst outside this may be down to the building materials used. Pop our Social team a message including your full postcode and a link to this thread and we'll take a closer look for you 👀