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Sure Signal/ GigaCube

SS V3 Flashing Red and 2 Solid Orange Lights

bobohanlon
3: Seeker

Hello, I was looking at this post https://forum.vodafone.co.uk/t5/Archive/Sure-Signal-V3-Flashing-Red-Light-two-solid-Orange-lights/td...

I can get the SS to work by assigning a static IP. However, if I switch off the router or the SS I need to go into the router config and reasign another IP to get it to work again. Any idea why I need to do this and how I can avoid this procedure?

 

In the post it says "This should only be an issue if the external IP changes and it's not on our whitelist."

 

The SS is currenty running on 192.168.11.2

 

What is the whitelist and is this something to do with my reboot > reset issue?

 

Many thanks for your help!

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1 REPLY 1
Farai
Moderator

Hey @bobohanlon 👋 We'd love to help you get to the bottom of this. Drop us a message on our Social Media channels here so we can double check your IP against our whitelist and re-sync your Sure Signal if needed. 

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