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Sure Signal/ GigaCube

Sure signal V3 no power

1: Seeker

I contacted Vodafone the other week regarding my sure signal as it had stopped working they advised me to do different things and reset it. Now I have no lights and to top it off I have no phone signal so can’t make or receive calls. Has anyone had any luck with Vodafone as I now can’t get through to anyone 

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17: Community Champion

If you have no lights on the device @Clairebod then I'd suggest to also unplug it as it's likely failed inside. 

The device has a 24 month manufacturing warranty.

A store can also send it away to be looked at / replaced or commute to a different area with signal to ring 191 or see if you can use a person you know mobile or home phone. 

Vodafone Contact-us

If your over the 24 month manufacturing warranty then they may still support you. 

Take a look in this thread Here.


Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.0  / Android 11.

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16: Advanced member

@Clairebod - With your Sure Signal showing not lights at all, please send us your details by following the instructions in this private message. We can then help further.

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