Sure signal V3 no power

[Clairebod]

I contacted Vodafone the other week regarding my sure signal as it had stopped working they advised me to do different things and reset it. Now I have no lights and to top it off I have no phone signal so can’t make or receive calls. Has anyone had any luck with Vodafone as I now can’t get through to anyone 

[BandOfBrothers]

If you have no lights on the device @Clairebod then I'd suggest to also unplug it as it's likely failed inside. 

The device has a 24 month manufacturing warranty.

A store can also send it away to be looked at / replaced or commute to a different area with signal to ring 191 or see if you can use a person you know mobile or home phone. 

Vodafone Contact-us

If your over the 24 month manufacturing warranty then they may still support you. 

Take a look in this thread Here.

[Gemma]

@Clairebod - With your Sure Signal showing not lights at all, please send us your details by following the instructions in this private message. We can then help further.