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Blackberry answering machine

1: Seeker

On my Blackberry Passport  - when i call 121 any message is deleted without playing it to me!  Is this a setting needing changing, or is it a fault?

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@TobyPh - This’s strange. Please test your SIM in another phone and then leave a test message. If it still deletes after this, please call 1210 to cancel the voicemail and then 1211 to reset it.

I hope this helps. If it doesn’t resolve it, then please send us your details by following the instructions in this private message.
When you get in touch, please also mention you’ve done the above tests.

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