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I own a business that allows consumers to trade in their old mobiles. Many consumers forget or don't now how to get their devices unlocked and therefore they come to us with a network lock on them.
It seems very difficult to unlock devices unless you are the user of the phone within a contract with Voda. As the new rightful owner of the device I believe Voda are obliged to unlock upon request but the website doesn't cater for this (in bulk) and despite two days of trying to speak to someone within Voda I am no further on mainly due to automated responses.
Can anybody help?
Vodafone won't unlock unless you are the owner of the contract under which then phone was supplied or if you've used the phone for 30 days with a PAYG sim in the phone. They won't unlock under any other circumstances.
I understand that this is technically true however there are a number of online platforms that charge for unlocking in bulk so it can be done! I would much rather engage with Voda directly than through online unreputable platforms. Thoughts?