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Unlocking

Master Code Samsung S7

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2: Seeker

Have received NUC for this phone but doesn't work and now says I need PUC. From other posts this may be a red herring and what I really need is a Master Code. I see others have been sent PM with contact details on how to sort this out. Could I have the same please? 

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2 REPLIES 2
17: Community Champion

Yes a Puk is a red herring.

It's the phone getting confused.

You do need a MCK Mastercode also known as an unfreeze code as well as the Nuc 

Unfortunately there is no account access via this forum anymore.

You'll need to contact Customer services   or the Vodafone Social Media Teams  to ask for it specifically.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Thank your message. I am still trying to speak to Vodafone about this, through the complaints team, and they are of no help whatsoever. 

Thanks anyway. I'll try to be persistent. 

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