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Unlocking

NUC Code

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2: Seeker

I completed the NUC form and confirmed my email 16 days ago. Although your site says I will be "kept in the loop" every step of the way, there has been complete radio silence. Can you let me know what the hold up is?

 

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7 REPLIES 7
17: Community Champion

Hi @Matt528

 

If this is an iPhone, there is no unlock code. The phone is unlocked remotely on Apple servers. 

 

The process is to keep trying an alternative network SIM in the phone or synchronise to iTunes to complete the unlocking prices. 

 

Hi @Matt528 

 

To answer your reply, it can take Apple up to 30 days to process the unlock, until then you are at the mercy of Apple.  Just keep trying your alternative network SIM or synchronise to iTunes until you receive the unlocked message.

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2: Seeker

I have been constantly trying my new sim but to no avail. 

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17: Community Champion

Which model of phone are you wanting to unlock to all networks @Matt528  ?

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

It's an iPhone 7 Plus 

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17: Community Champion

@Matt528 wrote:

It's an iPhone 7 Plus 


Thank you @Matt528 

 

An iPhone is not unlocked via inputting a Nuc {unlocking code} like other phone models are, but instead is unlocked remotely by Apple themselves and their Database.

 

So no actual Nuc is sent by Vodafone UK. 

 

The Vodafone Network lets a person know by email it's unlocking has been requested to Apple after accepting your Nuc online unlock request which i see they have done.

 

Please Note > The iPhone isn't actually usually unlocked to all networks at this stage when Vodafone email you. 

 

What happens is Apple then process the Networks request and occasionally this can take Apple approximately from a few days upto a further 30+ days sometimes from Vodafone's email to complete an unlock request made by a Network. 

 

To complete the process please Periodically insert an active i.e. connects to mobile network data, alternative Networks Sim Card in the iPhone with hooking upto iTunes is only typically needed if its an iPhone 4 or older although it wouldn't harm to do so. 

 

From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process. 

When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. 

 

If.you go over 30 days then contact Customer services   and or the Vodafone Social Media Teams  and they can check the status of your unlock request and can if necessary give you the Nuc department email address so you can contact them directly.

I wish you all the best with this situation. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Thanks for that. At least I now know how it works. 

cheers,

 

matt

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17: Community Champion

You're very welcome @Matt528   

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

View more options