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08-09-2019 06:53 PM
I am going abroad and need to unlock my phone. I have requested the NUC code to Vodafone, which was provided very quickly, but it doesn't work at all. I tried to get support online using Toby, but this tool is useless. Can anyone help please?
08-09-2019 07:11 PM
Is the alternative network sim card your using activated i.e connects to mobile data etc ?
To add some Samsung phones need a mastercode also known as an unfreeze code as well as the Nuc.
Customer service on 191 or Live Chat can provide this.
The unlocking needs to be processed before you leave the UK as Vodafone cannot guarantee the Nuc will work outside the UK.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.