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Unlocking

Phone locked need PUK - please help.

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2: Seeker

Hi 

 

I'm aware many people ask about this on the forum. I see many people get solutions from support.  I have a Samsung s9 plus.

 

The phone I have is an upgrade from my moms Vodafone account - due to very poor Vodafone coverage in my work area I am going for a sim only deal with O2. I entered the sim, got locked, entered the NUC code wrong and then got the "sim network pin blocked. Enter sim network PUK". 

 

I have been back and forth between Vodafone and O2 - instore and online chat with no solution. This is effecting my work and I really need it sorted out asap. 

 

Can someone help 

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1 REPLY 1
17: Community Champion

@Geosaff 

 

Ignore the request for a Puk.

 

Ask Vodafone Customer services on 191 or Live Chat or Vodafone Facebook  Vodafone Twitter  specifically for an unfreeze code / mastercode which is sometimes needed as well as the Nuc for Samsung Galaxy Phones.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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