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Phone wont unblock

MattCann
2: Seeker
2: Seeker

I lost my phone on 3 network and had it blocked. Then I found it and 3 unblocked it. Now its saying no vice allowes and wont connect to any provider only Vodafone. Can someone help please.

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @MattCann 

 

You are going to need to go back to your network 3, about this and ask them to investigate, 3 would have IMEI blocked the phone against your 3 SIM and would have been responsible for removing the blacklisting.

 

If you had an account with Vodafone to verify and Vodafone had IMEI blocked the phone, Vodafone would then be in a position to help.

 

 

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @MattCann 

 

You are going to need to go back to your network 3, about this and ask them to investigate, 3 would have IMEI blocked the phone against your 3 SIM and would have been responsible for removing the blacklisting.

 

If you had an account with Vodafone to verify and Vodafone had IMEI blocked the phone, Vodafone would then be in a position to help.