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Unlocking

Problem to unlock my phone

1: Seeker

Is there anything that can be done if the number of times to put a unlock correctly is exceeded?

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2 REPLIES 2
17: Community Champion

Hi @segunda

 

You indeed need to be very careful and not exceed the maximum number of tries.

 

You would need to send the phone for repair to Vodafone if the phone was supplied by the network, or to a repair centre/manufacturer.  The counter would then be reset.

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1: Seeker

Thank you very much! 

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