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Unlocking

Problem unlocking

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2: Seeker

I bought iphone on Vodafone. Fill the form to get unlocked, but 1 month gone,it's still locked to Vodafone.Pop up to store they give me email address nucresolutions it's not recognized the address. How I can get help to unlock my phone?

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4 REPLIES 4
17: Community Champion

There are a couple of suggestions on this topic

Have you tried connecting to iTunes with your charger / USB cable to complete the unlocking process? (with your new non-Vodafone SIM inside the phone)

 

 

Vodafone customer since 2004. Attempting to help where I can on the Community

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2: Seeker

Yes.I update all .The last step is inserting sim card,The sim card not supported. Try again 

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17: Community Champion

@Theandron 

 

Have Vodafone UK replied with an email from your online unlock request confirming they've accepted your unlock request  ?

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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4: Newbie

Hi, You say you bought from Vodafone, Is that meaning bought outright, Or on a monthly contract?  Also you haven't mentioned how long you have had the devoce, As Vodafone wouldn't be able to provide you the NUC code unless it has been used on their network for 90 days.

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