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SIM Network PIN blocked Enter SIM Network PUK

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2: Seeker

Hi,

 

I have tried to use a sim from another provider on my Samsung Galaxy Edge 7. The handset was purchased from Vodafone, and I am still in contract with them.

 

When I switch the device on, i see the message "SIM Network PIN blocked. Enter SIM Network PUK".  I have contacted the sim provider, and they have confirmed the sim is not locked. which i can verify. I have contacted Samsung, who cannot help me and have said I should I contact the sim provider. I have contacted Vodafone customer support and they have said to contact the sim provider as well. Going around in a circle for two weeks now !!

Can a moderator please help.

Thanks.

Faiz.

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2 REPLIES 2
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17: Community Champion
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2: Seeker

Thanks 63johnw, I'll take a look.

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