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Unlocking

SIM Not Supported

2: Seeker

Hi

after receiving an email from vodafone advising that my iPhone 7 had been unlocked and to insert a non vodafone sim and follow the on screen instructions to back up to iCloud. I did this, but just get the message Sim Not Supported. I’ve tried resetting the phone, but still get same message.

Ant suggestions please?

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3 REPLIES 3
17: Community Champion

Sometimes the iPhone isn't actually unlocked when Vodafone send that email.

As Apple unlock it themselves it can take them (Apple)  a further approximately 20 days to complete the unlock process.

Using an activated sim card i.e one that connects to mobile data etc periodically in the iPhone will eventually lead to the iPhone unlocking @rob242

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Thanks for your help. I’ll keep trying.

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17: Community Champion

You're very welcome @rob242

 

Although it's not typically needed with your model of iPhone it can be beneficial to hook upto iTunes via a laptop / computer too.

I hope it unlocks for you asap.

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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