main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement


Struggling with NUC for a G6

2: Seeker

I have recently obtained a NUC code for my old LG G6 as I have upgraded and want to give the G6 to a family member who is not on Vodafone. I have followed the instructions given by Vodafone . But when I have selected Service Provider Lock, it doesn't give me the option to put the NUC in. It comes up with a message " Your phone is not personalized "

Any help would be fantastic!

View more options
17: Community Champion

Is the other Network sim card your using definitely activated @Parkerjamesp

i.e. connects to mobile data etc.


This recent thread may also help Unlocking/unlock-Lg-G4.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options
17: Community Champion

Hi @Parkerjamesp


The first thing to do is to make sure the alternative network SIM card is activated.  If this has not been done the NUC won't work.


If you are still unable to unlock the phone after following the information from Vodafone taken from this link Use your Unlock Code please come back to the forum.


Screenshot 2019-01-26 14.55.19.png

View more options