Supplied unlock code for note 8 does not work

[pcheaven]

I just received my code from Vodafone. It came in 4 hours!!, but does not work 

any ideas. 

The vod email is no help

[BandOfBrothers]

Is the other networks sim card your using activated @pcheaven ?

i.e. connects to mobile data etc.

Also some Samsung Galaxy phones need an unfreeze code also known as a mastercode as well as the Nuc to complete the unlock.

Customer service on 191 or Live Chat can help you with this and give you the Nuc Department email address too.

[pcheaven]

Sim is active and works in other phones

note is asking for unlock and not master code. 

[BandOfBrothers]

Please phone 191 or Live Chat and they'll help or escalate this to the Nuc Department.

[Tash]

@pcheaven If you still need further assistance with your unlock code, I've replied to your other post here.