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Can anyone help with this? I sold the iPad on eBay and now the buyer can’t use his SIM in the iPad 🤔 it was linked to my iPhone account but I’ve replaced the phone since getting the iPad, however I think the devices are still linked...
If the iPad is a cellular and wifi version which was originally supplied by Vodafone UK then it's most probably locked to Vodafone Uk and the buyer is trying to use another network sim card in it. i.e. not a Vodafone sim.
Either you would need to request it's unlock via using the online form or the buyer uses a Vodafone Payg sim card in the device for 30 days using data etc and then they request it's unlock.
To clear an apple device so another person can input their own Apple ID.
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui / Pie.
Samsung Gear s3 Frontier Watch.
Thanks so much for your reply! I wish I’d come on here before I sold the iPad! I’ve now requested via the form for the iPad to be unlocked. Luckily my buyer has been very patient so far...once again thank you 🙏😊