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Hi, I recently sold my old Samsung S7 phone in the UK on Ebay to a buyer in Ireland. The buyer informed me that the phone was locked so I arranged an unlock code which i sent to him. The unlock code is apparently not working and presenting the following message:
SIM network PIN blocked. Enter PIN network PUK.
Can you please help how to remediate this?
Vodafone usually recomend to use the unlock code while in the UK using a UK activated network sim card.
They can't guarantee an unlock code will work if not.
On some Samsung phones an unfreeze code aka a mastercode is also needed to which customer service on 191 or Live Chat can help with.
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui 2.0 / Android 10.
Samsung Gear s3 Frontier Watch.