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Unlocking

Unlock Code Not Working (phone sold on Ebay fron UK to Ireland)

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2: Seeker

Hi, I recently sold my old Samsung S7 phone in the UK on Ebay to a buyer in Ireland. The buyer informed me that the phone was locked so I arranged an unlock code which i sent to him. The unlock code is apparently not working and presenting the following message:

SIM network PIN blocked. Enter PIN network PUK.

 

Can you please help how to remediate this?

Thanks

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1 REPLY 1
17: Community Champion

Vodafone usually recomend to use the unlock code while in the UK using a UK activated network sim card.

 

They can't guarantee an unlock code will work if not.

 

On some Samsung phones an unfreeze code aka a mastercode is also needed to which customer service on 191 or Live Chat can help with. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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