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Unlock code not working - Sony

2: Seeker

Hi. The provided unlock code does not work - it's 16 numbers long. The IMEI is definitely correct, but the phone refuses to accept the provided NUC, and I have tried three times. It's a Sony Xperia E5; moving to BT.  BT confirm that the phone needs to be unlocked before they activtae the sim. Any advice welcomed.  Thanks.

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@dpwaterfall We'd be able to check the status of the unlock for you and see if there's any other available codes for your Sony Xperia E5. So we're able to access your account to do this, please get in touch using the link in my private message

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