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Unlocking

Unlocking Huawei PSmart

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2: Seeker

I am struggling to unlock Huawei P Smart with Vodafone. 

I have an EE Sim BUT  when I then put that into the P SMart and it takes me to the form to unlock, it has a drop down menu asking me to choose make and model of the phone. Huawei comes up as an option but the model P SMart does not!

I have had an online chat with three different people now and they told me they would call me on the landline - 4 hours ago! 

Reading posts on this forum, I see that lots of people do not have much help from customer service? ? Someone please help?

 

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2 REPLIES 2
17: Community Champion

A person just needs to fill out the unlock-code-request and when Vodafone reply with the Nuc insert an activated alternative sim card that connects to mobile data and then key in the Nuc in the pop up box on the phone.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Of course we did all this. When I input the NUC code, it then took me to another form asking me what make and model - this is where it did not give me an option for PSmart

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