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Unlocking

Unlocking Phone

barcaz20
2: Seeker

Hello there, i would like to give my old IPhone 5 to my friend but i believe its locked to vodafone, how would i get it unlocked so his sim works on the phone?

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3 REPLIES 3
BandOfBrothers
17: Community Champion

Hi @barcaz20 

 

So either you request its unlock to Vodafone using your Vodafone account details...

 

Or your friend picks up a Vodafone Payg sim card and uses it in the phone for 30 days making calls , texts etc and they request its unlock to Vodafone using the new Payg details.

 

unlock-code-request form.

 

help-and-information/unlocking-your-phone.

 

how-do-I-use-my-nuc.

 

How-do-I-unlock-my-Vodafone-device-if-I-m-not-a-Vodafone-customer.

 

An iPhone is not unlocked via inputting a Nuc {unlocking code} like other phone models are, but instead is unlocked remotely by Apple themselves and their Database.

 

So no actual Nuc is sent by Vodafone UK. 

 

The Vodafone Network lets a person know by email it's unlocking has been requested to Apple after accepting your Nuc online unlock request. (Please Check Spam Inboxes too) 

 

Please Note > The iPhone isn't actually usually unlocked to all networks at this stage when Vodafone email you. 

 

What happens is Apple then process the Networks request and occasionally this can take Apple approximately up to another 30+ days sometimes from Vodafone's email to complete an unlock request made by a Network. 

 

To complete the process please Periodically insert an active i.e. connects to mobile network data, alternative Networks Sim Card in the iPhone with hooking upto iTunes is only typically needed if its an iPhone 4 or older although it wouldn't harm to do so. 

 

From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process. 

When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. 

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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barcaz20
2: Seeker

Thankyou for the reply, im currently filling in that form but the number thats on my old phone i want unlocking is the same number that i use now? Struggling to understand how and how to get around this, worried if i put down that number it will unlock my current phone? Please help

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Tash
Moderator

By entering your phone number our Unlocking team will be able to ensure you meet the criteria to receive an Network Unlock Code (NUC) @barcaz20, such as whether the SIM was used in the phone for 30 days. We'll ensure that the correct phone is unlocked as we'll ask you to confirm the correct IMEI for that device in the form.

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