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Unlocking

Unlocking Vodaphone Account

Moderator

Hi @barnsley3000

 

I can see that we've replied to one of your other posts here

 

Thanks, 

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3: Seeker
Hi Amanda

I'm still having problems with this and would appreciate you getting in touch
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Moderator (Retired)

@Laurakate

 

I've sent you a private message, please follow the link on this and we'll be in touch.

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1: Seeker

I can do it and try for £10 for unlock 

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Moderator

@zzzzzzzzz Can we help you with anything?

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1: Seeker

I've had a similar issue; I've bought an iphone 7 from CEX and want to use  non-Vodafone SIM in it.  I can't afford to not receive calls for 30-days whilst I have a PAYG SIM in it with another number so need to get it unlocked now.

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Moderator
Moderator

I understand your frustration @dgfoord - we need the phone to be registered to you for at least 30 days, as part of our security measures to prove the phone is yours and help prevent fraudulent activity. 

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3: Seeker

Just like you, I have got no where with getting Vodafone to unlock my phone.

Their process is too complicated.

its expensive to contact them.

their staff are not equipped to resolve issues.

You have to grease their palm at each disfunctional stage.

the process does not work presumably because they have not unlocked it.

After this, In what remains of my life, I will not have further contact with these useless people.

Ahhhhhhhhh My phone is still not unlocked. 

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Moderator

Hi @Honestman. We do apologise for the experience you have had with unlocking your phone, if you do want to give us another chance to get this resolved can you contact us on Facebook or Twitter, where one of our team will be able to look at this. 

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