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Unlocking

Unlocking a Samsung Galaxy SM-A320FL

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2: Seeker

At my wits end now with Vodaphone tech support. Over at least a 2/3 week period, I have received 2 x unlocking codes for my Samsung which do not perform.  The Samsung rejects each code offered.  All I get from Vodaphone support are weak promises that they will look into the problem and get back to me. Trying to navigate the Vodaphone telephone support system to get through the tech department is a nightmare in its self. All the information I have supplied them (each phone call) is correct including the IMEI number.  Please does anybody have any suggestions as to where I can get some Tech support? 

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17: Community Champion

Some Samsung phones need a mastercode also known as an unfreeze code as well as the Nuc @myndowerdancer 

 

Specifically ask customer support for this and or the Vodafone Social Media Teams via Vodafone Facebook and or Vodafone Twitter.

 

My apologies at having to send you elsewhere to engage with Vodafone UK as I appreciate you came here , signed up and created a post to reach out for help but the Team here can no longer help with Account based issues.

 

But it's the same Social Media Teams here that help and assist via Facebook and Twitter.

 

Things have changed as they have decided that help and assistance with account based issues would be best supported that way.

 

I appreciate not everyone wants to use Social Media however it takes but a few moments to create a Twitter or Facebook account and then can be forgotten if necessary. Just a thought.

 

Please remember to include the link to your forum post, along with your username.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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17: Community Champion

Some Samsung phones need a mastercode also known as an unfreeze code as well as the Nuc @myndowerdancer 

 

Specifically ask customer support for this and or the Vodafone Social Media Teams via Vodafone Facebook and or Vodafone Twitter.

 

My apologies at having to send you elsewhere to engage with Vodafone UK as I appreciate you came here , signed up and created a post to reach out for help but the Team here can no longer help with Account based issues.

 

But it's the same Social Media Teams here that help and assist via Facebook and Twitter.

 

Things have changed as they have decided that help and assistance with account based issues would be best supported that way.

 

I appreciate not everyone wants to use Social Media however it takes but a few moments to create a Twitter or Facebook account and then can be forgotten if necessary. Just a thought.

 

Please remember to include the link to your forum post, along with your username.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View solution in original position

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