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Unlocking

Unlocking code not working

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2: Seeker

My brother gave my daughter a phone shes on sky network but the phone is locked to vodafone

So using all the information i got from my brother i filled in the form for a nuc code it arrived entered it twice and both time it says unsuccessful requested it again amd again and everytime theu send the same code even though its not working the phone now says SIM network unlock pin 0 retries left

I need help please

 

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3 REPLIES 3
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Moderator

Hi @Pearce25 we will need to escalate this with our NUC team, they will be able to get this resolved for you, if you can contact us here and we will be able to raise this with the team for you 😊

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2: Seeker

Yes please as my daughter can use her phone thank you

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Moderator

I'm sure we can get this sorted right away @Pearce25. If you follow the link @Andy has provided above, and dropp us a message.

Make sure to include a link to this thread, the make and model of the device, the IMEI of the device and the Vodafone account/mobile number 😊

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