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Unlocking codes code doesn't work

Omera
2: Seeker
2: Seeker

Am having a problem with unlocking my phone I've been given 4 unlock code so far and none of them work and am not quite sure why is this happening. 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @Omera 

 

Thats not usual for unlocking !

May I ask....

Are you currently in the UK  ?

Are you using another network sim card from a different Network that is activated i.e connects to mobile data etc  ?

 

What phone are you trying to unlock ?

I ask as for example some Samsung phones also need a MCK Mastercode also known as an unfreeze code as well as the Nuc to unlock them.

Customer services  or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries  can help with this if you ask them specifically for this.

Unfortunately there is no account access via this forum anymore.

Customer services can if required also give you the email address for the Nuc department.

I wish you all the best with this situation. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.