Ask
Reply
Solution
23-07-2019 12:28 PM
I requested an unlock code and l received an email with instructions to set up iCloud on the phone and then should be able to use any network sim card. However have tried another sim card and still does not work.
23-07-2019 01:02 PM
Hi @PChikonzo Vodafone don’t unlock the phone, they send the request to Apple who then process the unlock, this can take up to 30 days, even though the email you have been sent says it’s unlocked.
Keep trying an active non Vodafone sim in your phone and it should work soon.