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I am trying to unlock my old samsung 8 , i have received my nuk code, but when im inserting a virgin media sim, its asking for a puk code. Ive enterred the puk code too but still not working , can you help
We've seen posts quite frequently from people saying the phone is asking for a Puk @Kavbin
It's the phone getting confused and isn't actually needed as it's got nothing to do with unlocking.
What I think you need from customer services is a MCK Mastercode also known as an unfreeze code as well as the Nuc.
Or contact the Vodafone Social Media Teams via Contact-us-for-account-specific-queries
Ask specifically for the MCK.
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui 2.0 / Android 10.
Samsung Gear s3 Frontier Watch.
Try this code before entering the NUC provided by Vodafone, no guarantee it will work but worth a try before contacting Vodafone through the social media channels: #7465625*638*#.
The 638 may suggest the model number and this should be found in your phone settings > about phone where you will be able to find the phone model number.