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Everytime I try to enter my mobile phone number into box in NUC form the 0 is removed automatically and I am only able to enter 10 digits.
If your still having difficulties in completing the Nuc Form.then Live Chat or support on 191 can complete the form for you @tagwright
Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.
Samsung One Ui / Pie.
Samsung Gear s3 Frontier Watch.
Have now been on phone as you suggested and it looks as if I have been able to unlock phone, will try number given in couple of days.